Critical Incident Stress Management Course – Refresher

Description

Duration: 3 Days

Introduction

When a critical incident occurs, no one can be sure how they will react and to what extent such an incident will affect them. What is known is that individual reactions to incidents vary considerably and are personal to the individual concerned. Following a major incident, accident or trauma, individuals and the institution in which they work are likely to experience a deviation from what might be termed ‘normal functioning’. This may manifest itself in a variety of ways but is likely to include depressed or negative mood, institutional and individual anxiety, impaired thought process and less efficient work behaviour. The result is a significant impairment of both individuals and the organisation. Critical Incident Stress Management (CISM) is an increasingly important element of the Human Resources Policies and personnel training at Air Navigation Service Providers.

Course Aim

The aim of the Human Factors (CISM Peer Training) refresher course is to provide learners with fundamental knowledge, skills, and behaviors necessary to effectively contribute to Critical Incident Stress Management (CISM) and peer support in both individual and group crisis intervention contexts.

Key objectives include:

• Understand CISM Fundamentals: Equip learners with a foundational understanding of Critical Incident Stress Management (CISM) principles and practices.
• Develop Intervention Skills: Train participants in techniques for individual and group crisis intervention to manage the impact of critical incidents.
• Enhance Support Capabilities: Enable learners to provide effective peer support, helping individuals and teams recover and return to pre-incident functioning.
• Moderate Impact of Critical Incidents: Learn strategies to minimise the effects of critical incidents and facilitate a quicker recovery process.

By the end of the course, participants will be proficient in applying CISM principles and techniques, ready to support peers and colleagues through crisis situations and contribute to maintaining operational effectiveness and well-being.